Modern Slavery Statement for Carpet Cleaners TW1

Carpet Cleaners TW1 is committed to conducting business ethically and responsibly. We recognise our duty to prevent modern slavery and human trafficking in all aspects of our operations and supply chains. This statement sets out the steps we are taking to identify, prevent, and address the risks of modern slavery associated with our business.

Our Commitment and Zero-Tolerance Policy

We operate a strict zero-tolerance approach to modern slavery, forced labour, human trafficking, and exploitation of any kind. This applies to our own activities and to every organisation and individual with whom we work. We expect all employees, contractors, and suppliers to uphold the same high standards and to act with integrity in all business dealings.

Any breach or suspected breach of this policy is taken extremely seriously. Where we identify that a supplier or partner is involved in, complicit in, or wilfully ignorant of modern slavery, we will take immediate steps that may include suspension of work, termination of contracts, and reporting to the relevant authorities where appropriate.

Our Business and Supply Chains

Carpet Cleaners TW1 provides carpet and upholstery cleaning services to residential and commercial customers. Our supply chains primarily include providers of cleaning products, machinery and equipment, protective clothing, transport services, and facilities support. While we operate primarily within the United Kingdom, some of our suppliers may source materials or products from overseas.

We understand that the risks of modern slavery can be higher in certain sectors and geographic regions. We are therefore committed to understanding the origins of the goods and services we purchase and assessing the labour conditions associated with them.

Supplier Standards and Audits

We require our suppliers to comply with all applicable labour, employment, and human rights laws and to prohibit the use of forced, bonded, or involuntary labour. As part of our supplier onboarding and ongoing assessment, we communicate our expectations regarding modern slavery and ethical conduct.

We are implementing a risk-based approach to supplier audits. Suppliers identified as higher risk, for example due to their industry, location, or the nature of the goods supplied, may be subject to more detailed review. This can include requesting written confirmations of compliance with modern slavery legislation, reviewing relevant policies, and, where appropriate, conducting site visits or remote assessments.

Where non-compliance or potential issues are identified, we will work collaboratively with the supplier to develop corrective action plans. If corrective measures are not implemented within agreed timeframes, we reserve the right to cease working with that supplier.

Reporting Channels and Whistleblowing

Carpet Cleaners TW1 encourages all employees, contractors, and business partners to report any concerns related to modern slavery or unethical labour practices. Concerns may include suspected exploitation, unsafe or degrading working conditions, or the use of child or forced labour anywhere in our operations or supply chains.

Reports can be made to line managers or appropriate senior personnel within the business. We are committed to ensuring that individuals who raise genuine concerns in good faith do so without fear of victimisation, retaliation, or disadvantage. All reports will be treated seriously, handled sensitively, and investigated promptly. Where necessary, we will cooperate with law enforcement and relevant authorities.

Training, Awareness, and Responsibilities

Responsibility for overseeing this statement and related procedures rests with the senior management of Carpet Cleaners TW1. Management is responsible for ensuring that the risk of modern slavery is assessed and that effective controls are maintained.

We aim to provide appropriate training and guidance to key employees involved in procurement, recruitment, and supplier management. This helps them to recognise indicators of modern slavery, understand our reporting procedures, and make informed decisions when engaging new suppliers or contractors.

Monitoring, Annual Review, and Continuous Improvement

We are committed to continually improving our approach to tackling modern slavery. This statement and our related procedures will be reviewed at least annually, or more frequently if required by changes in legislation or the structure of our business and supply chains.

As part of the annual review, we will evaluate the effectiveness of our supplier assessments, audits, training, and reporting mechanisms. We will consider feedback from employees, suppliers, and other stakeholders to identify opportunities for improvement. Any necessary updates to our policies, controls, and practices will be implemented and communicated within the business.

This Modern Slavery Statement has been approved by the management of Carpet Cleaners TW1 and reflects our ongoing commitment to safeguarding human rights and preventing exploitation in all areas of our operations.